Tatami is the best way to master your company's email deliverability. You can get set up in under 10 minutes.

1. Create a project

Projects let you organize monitoring by product, brand, or environment. For the majority of users, you will only need ONE project as you can monitor multiple MTAs/email services from a single project.

2. Create a source (or several)

A source is an email service that you want to monitor such as Postmark, SendGrid, SES, etc. Tatami maps data from these sources and builds dashboards from the data. Add a source under your project to connect where events will be ingested.

From the project page: Sources → New

3. Connect platform (SendGrid, SES, etc.) to Tatami

Point your provider webhooks to Tatami or use our ingestion API. See the in-app instructions per provider. For cloud providers, this should take a few seconds with our step by step guides. For self-hosted providers, you may need to add a script and redeploy your MTA.

3.5 [RECOMMENDED]: Configure custom headers

Tatami allows you to track some special headers, such as tenant_id, category, and more. This allows you to have more granular reporting and unlock some powerful features such as tenant specific alerting and blacklist monitoring. It also allows you to create tenant specific reports and dashboards which really enhances the value of the platform. We recommend following the guide for your provider to get started.

5. Wait ~10 minutes to see data

Once webhooks are flowing and billing is active, events begin processing. The first dashboards should populate within 10 minutes to 1 hour. If we notice you're not seeing data, we will contact you to help troubleshoot.

6. Set up default alerts

The team at Tatami have created a list of default alert rules that are fine tuned to alert you when there are issues with your deliverability. We recommend loading these rules and tuning them to your needs.

7. Connect Slack or Discord

As Tatami discovers issues on your network, it can send alerts and status updates to your team channels. This also includes a weekly summary of your network health.

8. Add most important assets (domains and IPs) to the reputation checker

The reputation checker automatically monitors the performance of your domains and IPs across major networks (Gmail, Yahoo, Hotmail, etc.) and checks all major blacklists every 6 hours. This helps you quickly spot issues and maintain a strong sender reputation. We recommend adding your primary domains (sending domains, bounce domains, click tracking domains, etc.) and IPs to the reputation checker.

9. Need help?

We're here to help you get set up and start monitoring your email deliverability. We're passionate about email deliverability and want to help you get the most out of Tatami.